As Global celebrates 29 years of dedication and service, we take a look back and ahead.
Since 1996, Global has been dedicated to serving as a leading Third-Party Servicer, collaborating closely with our clients to navigate the complexities of financial aid processing. As we celebrate nearly three decades of growth, we are reminded of the importance of our mission, the strength of our partnerships and our dedicated team that makes it possible.
Here are highlights of our ongoing commitment to Title IV financial aid delivery and the institutions we partner with.
Our Continued Commitment to Support
- Global is dedicated to staying at the forefront of Title IV changes. We’re a trusted partner your institution can rely on to help your financial aid team stay compliant and proactive in an evolving regulatory environment.
- Global is here to guide our clients through the steps of financial aid processing, offering both comprehensive and tailored solutions.
- Our services help clients navigate often-complex Title IV rules and regulations, which is especially relevant as colleges work with smaller teams or tighter budgets.
- We help ensure that transitions such as big changes are as smooth and stress-free as possible.
Our Services are Efficient
- We’ve successfully released our software for the 2025-2026 award year, which will enhance efficiency and reduce errors in the financial aid delivery process.
- Our team meets or exceeds service level agreements (SLAs), so our clients can rely on timely, high-quality service.
Assisting with Resource Challenges
- Many post-secondary institutions face difficulties, such as limited staff and budget constraints. Our expertise and processing solutions help to lighten the load.
- Global offers solutions that help clients operate efficiently with limited resources, such as helping you manage Title IV compliance if your office doesn’t have a dedicated full-time resource.
Future-Proofing Your Institution
- Global is continually innovating. For example, an upcoming update to our full-service back-office solution will include new rules-based logic to correct errors in files automatically, helping to reduce manual work and to increase overall accuracy.
- We are committed to improving the compliance review process and enhancing our product offerings to streamline your operations and boost efficiency. This results in an improved student experience, enabling your financial aid team to dedicate more time and attention to students with complex requirements or special requests.
Our Partnership Is Your Success and Ours
- Global is not just a service provider but a partner. We’re with our clients every step of the way, whether you’re fully outsourcing financial aid services or need specialized consulting for compliance.
- We encourage open communication, and we’re ready to address any specific challenges or questions you might have. Your institution’s Client Services Representative is available by phone, email and chat and will respond quickly to your communication with us. Your success and your students’ success are our top priorities.
Here’s to the years of success, growth and partnerships—and to many more years to come!
Thank you for being part of our journey.