GLOBAL Consulting
Global offers strategic recommendations based on a competitively priced, professional, and systematic review of your institution’s current processes. Our unparalleled experience and investments in compliance, efficiency, and technology give us unique perspective on college financial aid operations.
Global’s Consulting services can be tailored to focus on recommendations that align financial aid processes with a college’s overall strategy and goals for their financial aid and student service operations. Contact us if you are interested in ways to improve student service and Title IV financial aid processes at your college or university.
FEATURES
BENEFITS
Optimized Staffing Levels
We have been using Global Financial Aid Services Inc. as our third party financial aid servicer for almost a year now and we are consistently impressed by the level of customer service that we receive. Recently, we were looking for assistance in updating our Financial Aid Policy and Procedure Manual and reviewing our Consumer Information. We researched other consulting firms, but couldn’t find exactly what we were looking for. After a call with our Global Customer Service Director, Brenda, we were happy to learn that Global also provides consulting services. After discussing our needs with the COO, Chyrl Ayers, we were assigned to work with Rick Cox, Global’s Executive Director of Regulatory Affairs and Compliance. Rick went above and beyond on both projects. He was efficient, knowledgeable, and an absolute pleasure to work with. Both projects were completed ahead of schedule and the price that Global charged was well below the other consulting firms that we researched. Global’s knowledge and customer service is truly next level. I’ve never worked with a company so responsive to their customer’s needs and I would highly recommend them to anyone.
– Michael Crosby, Director of Financial Aid, Douglas Education Center