Federal financial aid is increasingly becoming more important for student access to education and for institutional success. Yet complex regulatory requirements coupled with challenging state cost-control measures make complete internal administration of the financial aid operation extremely difficult to execute.
In today's volatile higher education environment it is imperative that colleges and universities focus on core strengths and develop strategy to control this critical area of administration. Global Financial Aid Services, is a customer-service oriented partner with proven management experience and technology to support efficient administration of federal financial aid operations, is the strategic solution now and in the future. We offer our clients first-class administration of their financial aid operations and expert support services to assist with service inquiries and processing requests.
The core behind our Back Office financial aid administration solution is our commitment to service excellence. We facilitate service through our SAINT Director technology, a highly flexible system for managing the student financial aid life cycle. This includes award packaging, document collection and compliance review, disbursement logs, directing the flow of federal funds, account reconciliation, and exit processing.
The back office system allows a college financial aid administrator to counsel and package students in a traditional one-on-one environment. When this system is combined with our SAINT Student online processing solution it becomes a powerful tool for your financial aid office. Through our online solution, students can self-package, complete crucial steps such as entrance counseling and the eMPN, and even submit electronic documents directly to Global for a full compliance review and generation of a custom award letter. Our SAINT solutions improve accuracy through standardized processes, eliminate paper through technology, and enhance the productivity of your financial aid professionals.
Every student file is reviewed for compliance and award eligibility by a highly trained Global file review specialist. COD origination and disbursement records are managed under Global expertise. Our system integrates with the college or university's student information system to ensure student account accuracy at all times. Global's full scope solution is already a strategic choice for many colleges across the country.
Our team found a great partner in Global. Their online SAINT Student solution, expertise in processing aid, and great customer service has really improved our overall financial aid process. For a school with limited financial aid staff and growing enrollment, having Global is a great advantage.